9th Edition 2019

In this Issue:                                     

Overview     

SAP S/4HANA   
How Endusers Can Leverage the New Built-in Learning in SAP S/4HANA (April 9, 2019)                                                                                           

SAP BW/4HANA Webinar Series   
Positioning SAP BW/4HANA and SAP S/4HANA (April 24, 2019)                                                       

SAP Data and Database Management                                                        
Leveraging HANA Graphical Modeling for Analytic Reports (May 8, 2019)                                                       

SAP Customer Center of Expertise (COE)   
Use Expert Chat to Solve Your Technical Problems (April 4, 2019)                                                       
Use Schedule an Expert to Discuss Technical Issues – Experience the Benefits of a Real-Time Conversation with an SAP Support Expert to Solve Your Problem (April 4, 2019)   SAP’s Built-in Support – A New Customer Experience Bringing Support into the Product (April 16, 2019)                                                       
Incident Solution Matching – Enabled by Artificial Intelligence (April 23, 2019)   
Innovations in Measurement Tools (USMM & License Administration Workbench) (May 7, 2019)                                                       

SAP Leonardo Demo Series  
Service Ticket Intelligence with SAP Leonardo Machine Learning (April 9, 2019)   
End-to-End Implementation with SAP’s DATA Science and Machine Learning Platform (April 16, 2019)     

Description 

SAP S/4HANA                                                                            

How Endusers Can Leverage the New Built-In Learning in SAP S/4HANA (April 9, 2019)                                                      
Enablement & training is not only a large cost-driver of every SAP project – it is also a critical success factor. Lacking knowledge and low adoption of End- & Key-Users regarding processes in SAP S/4HANA or how to handle Fiori leads to frustration and low productivity. In the webinar you will get an overview in general on all enablement offerings, as well as further details and a demo of the built-in learning capabilities. Read more                                                                                 

SAP BW/4HANA Series   Positioning SAP BW/4HANA and SAP S/4HANA (April 24, 2019)                                             
In this session you’ll learn how these two products complement each other to cover the full range of enterprise analytics workflows. The webinar will cover positioning and integration touchpoints, an architecture overview, and provides an answer to the question why SAP S/4HANA still needs a data warehouse. Read more                                                        
SAP Data and Database Management                                                                       

Leveraging HANA Graphical Modeling for Analytic Reports (May 8, 2019)                                             
SAP HANA Calculation View is a powerful option that many SAP customers use to prepare data for various analytic reporting front-ends. In this session we will highlight graphical modeling and Calculation Views in particular from several aspects. Finally, the way forward, how to migrate Calculation Views into the new development environment, will be discussed. Read more                                                            

SAP Customer Center of Expertise                             
Use Expert Chat to Solve Your Technical Problems (April 4, 2019)   
Discover the SAP's Next-Generation Support real-time channel Expert Chat and how it can help you implement and operate your SAP solutions, in any deployment model. Read more                        

Use Schedule an Expert to Discuss Technical Issues – Experience the Benefits of a Real-Time Conversation with an SAP Support Expert to Solve Your Problem (April 4, 2019)   Discover the SAP's Next-Generation Support Real-Time channel Schedule an Expert and how it can help you implement and operate your SAP solutions, in any deployment model. Read more 

SAP’s Built-in Support – A New Customer Experience Bringing Support into the Product (April 16, 2019)   
Learn  and see how built-in support works as integrated part of SAP applications, how it re-defines customers’ support experience, get insight into the technology behind built-in support and find out how your company can benefit from it.​Read more 

Incident Solution Matching – Enabled by Artificial Intelligence (April 23, 2019)   In this session learn, what is Artificial Intelligence (AI) driven support and how it does improve SAP product support experience? Read more   

Innovations in Measurement Tools (USMM & License Administration Workbench) (May 7, 2019)   
The USMM (measurement program for system measurement) has not been changed in the last 5 years, but in 2018 a completely new USMM was released. This session should give an overview of the changes and new functionalities in this re-designed measurement tool. Read more

SAP Leonardo Demo Series                   

Service Ticket Intelligence with SAP Leonardo Machine Learning (April 9, 2019)                                   
SAP Leonardo offers intelligent services to improve your customer service (and consequently customer experience) by predicting the right service category for new incoming tickets and directing them to the right processor straight away. In this webinar, Learn, how to make your Service Ticketing intelligent with SAP Leonardo. Read more 

End-to-End Implementation with SAP’s DATA Science and Machine Learning Platform (April 16, 2019)   
In this live demo session, we will present a preview of SAP’s Data Science and Machine Learning Platform (codename ODIN). We will showcase how to use this new platform to implement a Machine Learning project end-to-end. Read more